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HOME
Services
Knowledge
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General |
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Domain Names |
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Domain Name Registration |
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Email
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Front Page & FTP
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Useful Paths
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Server Functionality
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Account and Administration Information |
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Miscellaneous |
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General I want my own website but where do I start? I am totally clueless!
The first step is to order a
hosting plan. Immediately after your account is setup
(that will be done within 24 hours) you will be sent an
account information email which contains detailed
instructions regarding the management of your hosting
account. The first step that you need to take to make
your website visible online is to gain FTP access to
your site, and upload the initial file to the proper (yourdomainname.com)
directory. I live in Brazil, can I still host my website with you?
Definitely! I have two domain names, can I host them within one plan?
Yes, you can host up to 12 domains
with our Premium Package. These additional domains can
be point to your main domain or any other domain or they
can be setup as completely independent websites, with
their own content and email addresses! Can I have sub domains of my domain, something that looks like this: name.yourdomain.com? Yes you can host up to 200 subdomains with with our Premium Package..The best part is that we will register them for you at no additional cost. Such subdomains can be forwarded to your main domain name or any other domain name or they can be setup to act like totally seperate websites.
What is the difference between a Sub domain and a Domain Name?
The difference between a subdomain
and a domain name can be explained easily. Can you REGISTER or help me TRANSFER my domain?
Yes, of course! We can register any
available .com, .org or .net domain name. How do I transfer my domain name to your service? Once you submit your order we will get back to you with a detailed account information email that contains instructions about how to transfer your domain name. If you have any doubts, you can contact us anytime and we will make the necessary changes (if technically possible) for you. What are the MMHAQ Network Name Servers I should transfer my domain name to?
When changing nameservers of your
domain name please use the following information:
How can I view my homepage, where do I put my index.html file?
Once you have connected via FTP
(see FTP section), you will need to upload your files to
your domain folder: . Please ensure to upload files in 'PUBLIC_HTML' directory. You can also use the File Manager in Cpanel to upload your files. I don't know what HTML is, do I need that?
HTML stands for Hyper Text Markup
Language. Can you give me some tips how to promote my website? YES we can. After making sure that your pages are optimized with proper keywords and meta tags then you are ready to submit your website to the top search engines. You can submit your website all the major search engines via your control panel that you will have access to once you sign up with us. Your website will start appearing on the search engines between 24 hours to 3 days from the day you submitted your website to the search engine. Do you have a Money back Guarantee? We're so confident you'll like our web hosting service that we promise the following: Use it for 30 days! Then, if you wish to cancel your account because of a technical reason or feature that is mentioned on our website and we fail to provide, we will refund your payment (except extra fees and conditions where applicable, please refer to our terms). Because of our Guarantee, you can feel comfortable trying us out as there is literally zero risk in not getting what is listed on our website. How much bandwidth can I use with the various plans? You will be allowed to use between 50 to 250 GB of bandwidth with all our major plans. Our
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Q. What is a URL? A. Q. What
is a domain name?
A. A domain name, signifies your own address on the Internet. As no two parties may ever hold the same domain name at the same time, it is a truly MMHAQ identifier of you or your company. It is how your customers will remember you and find you among the millions of other Web sites on the Internet Top .Q. How
long can my domain name be?
A. At MMHAQ Networks you can have a name that is 63 characters long not including the .com extension. Therefore the root of the word can be 63 characters. Top
Q. What do .com, .net and .org
stand for in an Internet address?
A. These three extensions-.com, .net and .org-are
top-level domain names in the hierarchical Domain
Name System. They are probably the most popular
and most widely recognized top-level domain names
on the Internet. With MMHAQ Networks, you can register
any valid, available domain name you choose within
these three top-level domain names Q. Are
.com, .net and .org my only choices when registering
a domain name?
A. MMHAQ Networks currently registers domain names ending in .com, .net, .org, .biz, .info and .us. As other extensions become more widely used on the Internet, we will offer those to our customers as well. We'll keep you posted through updates on our home page. Top Q. What
is a name server?
A. Computers read Internet addresses through a series of numbers called Internet Protocol (IP) numbers. Because these numbers would be difficult for people to remember, user-friendly Internet addresses were developed using combinations of words and numbers. A name server is a computer that has the capability to translate, or resolve, the domain names we see and use in our browser windows into IP numbers. Example: MMHAQ.net is how people commonly remember and reach our Web site, but a name server translates these letters into the IP number any time a computer is directed to our site. Top Q. Who
should register a domain name?
A. Anyone who wants to establish a presence on the Internet or wants to secure the name. Top Q. I
don't have a Web site, can I still register a domain
name?
A. Yes. You can register a domain name at any time and start your online identity. Top Q. What
are the rules for registering a domain name?
A. Only a few rules must be followed when registering your domain name.Your domain name must always begin and end with either a letter or number.Your domain name may not exceed 63 characters. This does not include the .com, .net or .org extension at the end.Hyphens are the only acceptable non-letter/number character to include in your domain name. Other characters, such as exclamation points and underscores, are not permitted.Don't worry about upper and lower case letters-domain names are not case sensitive. Top Q. What
if the domain name I want isn't available?
A. If you search for the availability of a name on MMHAQ Networks and it is not available, it means that someone else has already registered that domain name. MMHAQ Networks can only register domain names that are available. Top Q. I've
decided to register my domain name. What's my next
step?
A. Once you have your domain name registered, your next step should be to find an Internet Service Provider (ISP) or a Web hosting company. If you need help finding one, please contact info@mmhaq.net. When you have the pages of your Web site developed, the ISP or hosting company can help you get them up and running on the Internet. Top Q. Once
I have registered a domain name, where will it go?
A. Once you have registered a domain name through MMHAQ Networks, it will automatically reside, free of charge, at http://parked.mmhaq.net . Anyone searching for your Web page will be directed to this site until you change the name server by signing up for service with a Web hosting company or an Internet service provider. The company that you choose as your ISP or Web host will then work with you to transfer the domain name to your virtual server. Top Q. Who
owns the domain name?
A. The owner of the domain name is the registrant information entered into our database at the time of the original registration. To find out the registrant information for a domain name, please visit the WhoIs Search. Top Q.
How much does it cost to register a domain name?
A. The cost to register or transfer .com, .net, or .org domain is only $7.99 per year, whereas .biz, info, and .us cost is $8.99 per year. Top Q. Once
I have registered a name, where will it be?
A. Once you have registered a domain name through MMHAQ Networks it will reside at http://parked.mmhaq.net and will remain there until you change the domain name server. We provide this service free of charge. Top Q. Why
does my newly registered domain name show up as
"available" on another registrars' Whois search?
A. Once your name is registered with MMHAQ Networks, it will take up to 48 hours before your information will be posted on the 'WhoIs' search. Top Q. How can I check
to see if DNS is working?
A. After you have registered your domain with MMHAQ Networks, you can check to see whether or not your domain is pointing to the correct nameservers. The "whois" information is often wrong, and should not be used. Go to a command prompt and enter the command: nslookup -type=NS yourdomainname.com If the response does not contain all of the correct name servers, then this information has not been entered correctly at MMHAQ Networks during the registration. To check to see whether a particular server is responding, your can add the server name: nslookup http://www.yourdomainname.com/ ns1.your-name-server.com If the response has a bunch of 'root-servers' that means the server does not know about the domain name and is referring you elsewhere. Top Q. What
if I forget my password?
A. Send an e-mail to support@mmhaq.net with your domain name and the password for managing your domain name will be e-mailed to the appropriate contact for your domain name in 24 hours. Top Q. How
do I change my account information?
A. Login to your account. In this area you will be able to change your billing information, administrative contact, technical contact, and name server Top Q. How
do I change contact, billing or administrative information?
A. Making changes to different aspects of your account is a relatively simple process. Simply visit MMHAQ Networks and login to your account by entering your username, password and domain name. You will then be able to choose from a number of possible actions and be given specific instructions online on how you can complete any changes you need to make.Top Q. How
do I renew my domain name registration?
A. When your domain name registration comes up for renewal, we will send an e-mail to the person listed as the billing contact for that domain name. That person will have 30 days to renew the domain name’s registration. Following the expiration date, we will continue to hold the name as registered for a grace period of 30 days. During this time, a second e-mail will be sent to both the domain owner and billing contact. If there is still no response after the grace period, the domain name will expire and become available for registration by other parties.Top Q. I
want to transfer my domain from another registrar
to mmhaq.net, how do I do it?
A. Simply follow the instructions listed on our Transfer Domains Names page.Top Q. What do I do with my domain name?
A. Now that you have completed registration for your domain name the first step is to find a hosting partner. Top Q. I have questions not answered by this FAQ page.
How can I contact someone at
MMHAQ Networks?
A.
We'll be happy to answer any questions you have
about MMHAQ Networks and our services. Just send us
e-mail at support@mmhaq.net, and we'll contact
you shortly.
Q.What is a
Virtual Domain?A Virtual Domain means having your
own domain name (http://www.your-name.com) without
having to install expensive server hardware and
software. With a Virtual Domain, you utilize our
server's storage space, however you are still professionally
represented via your own personal Internet web address
domain name (www.your-name.com) and by your own
personal e-mail address domain name (you@your-name.com). Q.Are there any contracts to sign or minimum service length
requirements?
No. You can stay
with mmhaq.net as long as YOU are happy with
our service. You are free to move your domain to
another service provider any time you wish.
Top Q.Is my bandwidth traffic per month enough for my site?
Most domains never
exceed 200 megs of traffic per month, but let's
put it in real terms. On a 300mb web hosting account
we allow you 200 megs per DAY of traffic. 200 megs
= 204,800 kilobytes. For a web page that takes up
say 48 kilobytes of space on our server, the page
would have to be accessed 4,266 times per day, or
128,000 times per month to reach the limit. If you
go over the "free" limit, you will be notified by
email that your site is exceeding the traffic limits
before we begin to charge you for additional traffic.
Top Q.What
kind of servers do you use, and what about bandwidth
(speed)?
All computer systems are custom-build on location providing enhanced levels of control, flexibility and the ability to remotely anticipate and resolve problems before they affect your service. Key components are:
Q.Who
is the InterNIC?
The InterNIC is an independent organization responsible for holding the registration and routing of Internet domain names. Without these people it would be virtually impossible to maintain sanity on the Internet. Register your domain name though us and get substantial discounts. One year domain name registration is US$15.00. Usual Internic fees are currently US$35 per year. Register through us and enjoy up to 57% savings on domain name registration fees. Top Q.Can
I access my domain address with or without the
"www"?
Yes, you will be
able to access the domain address with or without
the "www" in front of the domain name. Example: [http://www.your-name.com] or [http://your-name.com]
is acceptable, whichever you prefer.
Top Q.Do
you offer dial-up Internet access?
No, you will need
local Internet access in order to maintain your
web site and retrieve email addressed to your site.
Top Q.Do
you handle the domain registration process?
Yes. MMHAQ Networks
offer you a secure, reliable and cost-effective
Domain Registration service. We offer the best
feature set for the lowest cost. A single point
interface to manage all your Domains
Securely and effectively
Top Q.Can
I transfer an existing domain name to your servers?
Q.How
long does it take before my domain name is active?
Once the InterNIC
announces that your domain name has been registered
(or transferred, if applicable), it usually takes
about 48-hours before it is active. All Internet
providers must update their records (DNS tables)
to reflect the new site's location.
Top Q.How
do I transfer files to my web site ?
Files must
be transferred to the web server via File Transport
Protocol (FTP). If you need FTP, mail, or
other Internet software, visit
cnet.shareware.com. cnet.shareware.com is a
great source for the latest Internet applications
with ratings and reviews to help you decide which
application is best suited for your needs. Also
check out our online manual to see how easy it is
to use the most popular FTP clients. We also provide
frontpage extensions which allows you to upload
files and manage your website. In addition
you may use your on line web control panel to upload
files. Q.Will
I have unlimited access to update my pages ?
You have unlimited access via FTP 24 hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure. Top Yes. Each domain
has its own cgi-bin and you will have complete access
to it. We provide many customized and already configured
cgi scripts, and you are free to change them, or
add any others that you wish.
Top Yes, you can use
your account for commercial purposes. The World
Wide Web has become the most efficient and cost-effective
means of akinginformation available to the users
of the Internet community and we encourage our customers
to utilize such an enormous medium.
Top New accounts are
generally set up within 24 hours from the time we
receive your order payment and confirmation documents.
Once an account is set up an activation notice will
be sent to you via email including your user-ID,
password, and FTP hostname. You can begin uploading
files to your new web site immediately. Domain account
users will be given a temporary URL to access their
site via the web prior to the completion of either
domain registration or domain modification.
Top Q. Can
I subdivide my space and resell it?
Yes, we do allow you to create subdirectories which you can use to offer friends or clients space as long as its within our policy guidelines. You can also setup additional FTP accounts with limited access to a specific directory. Top Q.Can
I register additional domains to point to a
subdirectory within my main domain?
Yes, you may. The domain pointers gives the ability to redirect parked domains to subdirectories. Top Q.Can
I have additional domains pointing to the same
main page asmy main domain?
Yes. This is
a great way to expand the marketing of your present
business. Q.Are
third level domains available (anyname.mydomain.com)?
Yes, We can give
you a third level domain name such as yourname.mmhaq.net
or if you have an existing domain with us anyname.yourdomain.com.
The packages are the same as the one posted for
normal domains, the advantage to these is internic
registration is not needed. This means no internic
registration fees. Q.Can
you host domains with country extensions (example:mydomain.de
or mydomain.com.sg)?
Yes |
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A POP3 account is basically a
"mailbox" that holds emails that are being sent to you
until you view them (download them) with an email
program. An email program is software that runs on your
computer, such as "Outlook Express" or "Eudora" or
"Pegasus Mail". There are literally thousands of other
email programs available, we recommend that you use
"Outlook Express". POP3: mail. yourdomainame How do I setup a new POP3 email account in my control panel? You need to refer our online Documentation at the following link to know how to add email accounts in your control panel. How do I check my email using an email program such as Outlook Express?
Due to the popularity of Outlook
Express, we will use this program to demonstrate how to
retrieve and send emails with your mailserver. The same
settings are applicable to any other POP3 and SMTP
compatible email program, such as Eudora, Pegasus Mail
or Netscape.
What is an email redirect? It is
more or less an email address that - contrary to the POP
account that we have described above - does not have a
mailbox, but rather forwards emails to another email
address. How do I setup an email redirect in my control panel? You need to refer our online Documentation at the following link to know how to add email accounts in your control panel. What is a mailing list or group?
A Mailing Group is basically an
email address that distributes emails to all email
addresses attached to this mailing group. It is a
subscription based email distribution service, so to
say. Why subscription based? Well, everyone who wishes
to receive emails addressed to the mailing group must be
subscribed to the group, otherwise he / she will simply
not receive the emails. You can manually add subscribers
and remove them from your mailing group with this
control panel.
An Auto Responder is an email
address that sends an automated response back to every
email address it received a message from. What is the server path to sendmail on your servers?
Path to sendmail is located here: Do you support Everyone.net or Bigmailbox.com? We do not support Everyone.net or Bigmailbox at the present time. What is MMHAQ Networks policy on "SPAM" and "unsolicited emails"? We do not tolerate the sending of unsolicited commercial email or "spam" at all. We reserve the right to immediately terminate any domain without warning, without refund, that sends out unsolicited commercial email. NOW... if you wish to send email to people in OPT-IN lists, this is allowed being that those individuals "ASK" to receive advertisements or newsletters or posts to services like Free For All Pages.
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Front Page & FTP Can I upload my files to your servers using FRONTPAGE 2000 and 2002?
Yes we fully support FRONTPAGE 2000
and 2002 and you can publish your web pages or your
website using any of the mentioned Front Page softwares.
How do I publish my files using FrontPage?
(1) On the menu bar, select File
and then Publish Web. FTP means File Transfer Protocol and is an internet protocol with which you can transfer files over the Internet. Basically it is very fast and reliable. What does unlimited FTP accounts mean? You can create unlimited FTP user accounts in your control panel. This webuser will get his very own access information and his webaddress will look like this: http://www.yourname.com. Because of this great feature you could offer small hosting services to mini websites that do not need their own domain name. Once you order a hosting account at MMHAQ Networks, simply login to your control panel and start creating FTP users. How can I upload my website via FTP?
The hostname (also called
destination address / target address / ftp address,
etc.) for your account is always ftp.yourdomain.com or
the IP address (looks like this: "100.200.150.250")
Please note that ftp.yourdomain.com will not work before
you have changed the nameservers of your domain name to
ours. To connect please use username and password you
received in your account information email.
Which
FTP programs do you recommend? |
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Useful Paths
Perl 5 is located at #!/usr/bin/perl.
Please note that some scripts may use
What version of Perl do you support? We support Perl version 5.005 and all previous versions. What is the path to my domain name?
The server path to your domain is: What is the path to my cgi-bin?
The Server path to your cgi-bin is: |
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Server
Functionality We run the latest version of PHP (version 5) and MySQL database (version 5.1). What version of Perl do you support? Perl 5.005 is available with all UNIX hosting accounts. You can run your Perl scripts (also often called CGI-Scripts) via CGI. These are files that end with .cgi or .pl. We do not only have a naked Perl installation, we have full server-side support for over 350 Perl modules, which include DBI::MySQL, Bundle::LWP, DBD::MySQL (mySQL modules), GD-Library, Lib-Jpeg6b and many others Does MMHAQ Networks support Microsoft FrontPage editor? Microsoft FrontPage is, of course, supported by all our hosting accounts. Our servers carry the FrontPage Extensions as server-side support. We support FrontPage extensions, starting at FrontPage 97, 98,2000 and the FrontPage 2002 version. Do you support Real Audio/Video? All the UNIX hosting account come with full support for streaming recorded Audio or Video via HTTP in the Real, Apple Quicktime, Windows Media Player (ASF) format. You can even stream MP3s! Your visitors will be able to enjoy your mulitmedia recordings while they're being downloaded. No more waiting for files to be completely downloaded before you can listen to them. Do you support Macromedia Flash and Macromedia shockwake? MacroMedia Flash and MacroMedia ShockWave multimedia utilities are fully supported by our servers. You can be sure that all our hosting accounts support any and all Flash and Shockwave technology and therefore feel comfortable when you host Flash and Shockwave movies. Even if the complete websites are designed in Flash it will run perfectly on our servers Do you support WAP (Wireless Application Protocol)? You will not only be able to service HTTP (web content via www.yourdomain.com) and FTP content via a FTP account under your domain name, but you can even host web pages that are accessible via the Wireless Application Protocol. Such web pages can be read by cell phones. Many popular websites make use of this option already - and now you can have it with your own website! Host your own WAP-website under your regular website for no extra cost. Can I access the Raw Log Files? Do you still want to generate your own statistics apart from the ones we provide? You wish to access your log files manually? No problem! We provide full RAW ACCESS to un-processed logfiles. You will get full access to the webserver's "access_log" and "error_log" files. What if I design my website using Macromedia Dreamweaver, can I host it with you? Design your pages, upload your files and much more with this tool that is easy to use. It is fully supported.
Does
MMHAQ Networks support TCL / TK 8.3.3 programming? |
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Miscellaneous I have adult material on my website, can I host it on your servers? We are sorry, but we do not tolerate any kind of adult material on our servers Do you have an "uptime" guarantee?
We guarantee that your hosting
account will be up and running at least 99% of the time
of any 12-month hosting period. If we fail in any given
month, you receive one full free month of hosting
service. Do you offer technical support by telephone? We offer sales and technical support via the Telephone (+92-321-4829771), Also if you have any technical questions you can place a ticket from your helpdesk account ,contact us via Live Chat or you can send an email to Admin@mmhaq.net If you have any billing questions, send an email to Sales@mmhaq.net |
