Home Page Web Site Hosting Plans Domain Name Registration - Features

Frequently Asked Questions

General
Q. I want my own website but where do I start? I am totally clueless!
Q. I live in Brazil, can I still host my website with you?
Q. I have two domain names, can I host them within one plan?
Q. Can I have sub domains of my domain, something that looks like this: name.yourdomain.com?
Q. What is the difference between a Sub domain and a Domain Name?
Q. Can you REGISTER or help me TRANSFER my domain?
Q. How do I transfer my domain name to your service?
Q. What are the MMHAQ Networks Name Servers I should transfer my domain name to?
Q. How can I view my homepage, where do I put my index.html file?
Q. I don't know what HTML is, do I need that?
Q. Can you give me some tips how to promote my website?
Q. Do you have a Money back Guarantee?
Q. How much bandwidth can I use with the various plans?
Q. Where are you located?
 

Domain Names
Q. What is a URL?
Q. What is a domain name?
Q. How long can my domain name be?
Q. What do .com, .net and .org stand for in an Internet address?
Q. Are .com, .net and .org my only choices when registering a domain ?
Q. What is a name server?
 

Domain Name Registration
Q. Who should register a domain name?
Q. I don't have a Web site, can I still register a domain name?
Q. What are the rules for registering a domain name?
Q. What if the domain name I want isn't available?
Q. I've decided to register my domain name. What's my next step?
Q. Once I have registered a domain name, where will it go?
Q. Who owns the domain name?
Q. How much does it cost to register a domain name?
Q. Once I have registered a domain name, where will it be?
Q. Why does my newly registered domain name show up as "available" on     another registrars' WhoIs search?
Q. How can I check to see if DNS is working?
 

Email
Q. What is a POP3 account?
Q. How do I setup a new POP3 email account in my control panel?
Q. How do I check my email using an email program such as Outlook Express?
Q. What is an email redirect?
Q. How do I setup an email redirect in my control panel?
Q. What is a mailing list or group?
Q. What is an autoresponder?
Q. What is the server path to sendmail on your servers?
Q. Do you support Everyone.net or Bigmailbox.com?
Q. What is MMHAQ Networks policy on "SPAM" and "unsolicited emails"?
 

Front Page & FTP
Q. Can I upload my files to your servers using FRONTPAGE 2000 and 2002?
Q. How do I publish my files using FrontPage?
Q. What is FTP?
Q. What does unlimited FTP accounts mean?
Q. How can I upload my website via FTP?
Q. Which FTP programs do you recommend?
 

Useful Paths
Q. What is the path to Perl?
Q. What version of Perl do you support?
Q. What is the path to my domain name?
Q. What is the path to my cgi-bin?
 

Server Functionality
Q. Which version of PHP do you support?
Q. What version of Perl do you support?
Q. Does MMHAQ Networks Microsoft FrontPage editor?
Q. Do you support Real Audio/Video?
Q. Do you support Macromedia Flash and Macromedia shockwake?
Q. Do you support WAP (Wireless Application Protocol)?
Q. Can I access the Raw Log Files?
Q. What if I design my website using Macromedia Dreamweaver, can I host it with you?
Q. Does MMHAQ Networks support TCL / TK 8.3.3 programming?
 

Account and Administration Information
Q. What if I forget my password?
Q. How do I change my account information?
Q. How do I change contact, billing or administrative information?
Q. How do I renew my domain name registration?
Q. I want to transfer my domain name from another registrar to MMHAQ, how do I do it?
Q. I want to transfer my domain from another registrar to MMHAQ how do I
    do it?
Q. What do I do with my domain name?
Q. I have questions not answered by this FAQ page. How can I contact
    someone at MMHAQ Networks?
 

Miscellaneous
Q. I have adult material on my website, can I host it on your servers?
Q. Do you have an "uptime" guarantee?
Q. Do you offer technical support by telephone?
 

 

General

I want my own website but where do I start? I am totally clueless!

The first step is to order a hosting plan. Immediately after your account is setup (that will be done within 24 hours) you will be sent an account information email which contains detailed instructions regarding the management of your hosting account. The first step that you need to take to make your website visible online is to gain FTP access to your site, and upload the initial file to the proper (yourdomainname.com) directory.
This initial file is generally named index.html, and it is the web page that will load when you access www.yourdomain.com
If you need furhter instructions on how to upload your files via FTP, please consult the section about FTP in our FAQ's.

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I live in Brazil, can I still host my website with you?

Definitely!
We host web sites from all over the world. Your online website need not be limited to one area of the world because of YOUR geographical location...

If you have a domain name like www.yourdomain.com or www.yourdomain.cc or even www.yourdomain.uk.com - no problem - we can host any kind of domain for you and it will be accessible around the world.
WE CAN STILL HOST YOU!

We support OVER 100 possible and available TLD's So your not limited to just .com .net or .org. Any kind of domains can be hosted by us, regardless of what the TLD is.

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I have two domain names, can I host them within one plan?

Yes, you can host up to 12 domains with our Premium Package. These additional domains can be point to your main domain or any other domain or they can be setup as completely independent websites, with their own content and email addresses!

You can request additional domains HERE. Please do not forget to include the main domain of your account.

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Can I have sub domains of my domain, something that looks like this: name.yourdomain.com?

Yes you can host up to 200 subdomains with with our Premium Package..The best part is that we will register them for you at no additional cost. Such subdomains can be forwarded to your main domain name or any other domain name or they can be setup to act like totally seperate websites.

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What is the difference between a Sub domain and a Domain Name?

The difference between a subdomain and a domain name can be explained easily.
While a domain name is a full website address, totally independent of other domain names, a subdomain depends on a domain name.

If for example "yourdomain.com" is your domain name, then
http://yourdomain.com
and
http://www.yourdomain.com
would be your domain name's address.

A subdomain name would be a name *under* your domain name, something like "subdomain.yourdomain.com". It's address would then be:
http://subdomain.yourdomain.com
and
http://www.subdomain.yourdomain.com

It can say anything you want instead of "subdomain" and the nice thing is that unlike a full domain name a subdomain does not need to be registered - we will register it for you.

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Can you REGISTER or help me TRANSFER my domain?

Yes, of course! We can register any available .com, .org or .net domain name.
You can check the availibility of domains here:
http://www.checkdomain.com
If you have an existing domain name you wish to move it to our service you will need to point it to the following

Primary Nameserver(DNS):
ns1.resourcesofnet.net
69.50.192.18

Secondary Nameserver(DNS):
ns2.resourcesofnet.net  
69.50.192.215

If you face any problems during this process, please feel free to contact us and we will be glad to assist you and transfer your domain name for you (if technically possible).

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How do I transfer my domain name to your service?

Once you submit your order we will get back to you with a detailed account information email that contains instructions about how to transfer your domain name. If you have any doubts, you can contact us anytime and we will make the necessary changes (if technically possible) for you.

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What are the MMHAQ Network Name Servers I should transfer my domain name to?

When changing nameservers of your domain name please use the following information:

Primary Nameserver(DNS):
ns2.resourcesofnet.net  
69.50.192.18

Secondary Nameserver(DNS):
ns2.resourcesofnet.net  
69.50.192.215

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How can I view my homepage, where do I put my index.html file?

Once you have connected via FTP (see FTP section), you will need to upload your files to your domain folder: .
Upload your index.html file to this directory
You must delete the original index.html file before your own index.html (main page of your website) can be viewed online.

Please ensure to upload files in 'PUBLIC_HTML' directory.

You can also use the File Manager in Cpanel to upload your files.

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I don't know what HTML is, do I need that?

HTML stands for Hyper Text Markup Language.
Basically it is a kind of typesetting language that is used to create web pages on the internet.

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Can you give me some tips how to promote my website?

YES we can. After making sure that your pages are optimized with proper keywords and meta tags then you are ready to submit your website to the top search engines. You can submit your website all the major search engines via your control panel that you will have access to once you sign up with us. Your website will start appearing on the search engines between 24 hours to 3 days from the day you submitted your website to the search engine.

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Do you have a Money back Guarantee?

We're so confident you'll like our web hosting service that we promise the following: Use it for 30 days! Then, if you wish to cancel your account because of a technical reason or feature that is mentioned on our website and we fail to provide, we will refund your payment (except extra fees and conditions where applicable, please refer to our terms). Because of our Guarantee, you can feel comfortable trying us out as there is literally zero risk in not getting what is listed on our website.

How much bandwidth can I use with the various plans?

You will be allowed to use between 50 to 250 GB of bandwidth with all our major plans.

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Where are you located?

Our official
Lahore - Pakistan

Our Data Center Location
UK

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Q. What is a URL? A.
A URL, which stands for Uniform Resource Locator, is your complete Internet address. It is the string of information, such as
http://www.mmhaq.net , that directs people to specific locations on the Internet. In the same way that an address written on an envelope directs the post-office to deliver a letter straight to your door, a URL typed into an Internet browser leads directly to the location of a specific resource on the Internet.

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Q. What is a domain name?
A. A domain name, signifies your own address on the Internet. As no two parties may ever hold the same domain name at the same time, it is a truly MMHAQ identifier of you or your company. It is how your customers will remember you and find you among the millions of other Web sites on the Internet

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.Q. How long can my domain name be?
A. At MMHAQ Networks you can have a name that is 63 characters long not including the .com extension. Therefore the root of the word can be 63 characters.

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Q. What do .com, .net and .org stand for in an Internet address?

A. These three extensions-.com, .net and .org-are top-level domain names in the hierarchical Domain Name System. They are probably the most popular and most widely recognized top-level domain names on the Internet. With MMHAQ Networks, you can register any valid, available domain name you choose within these three top-level domain names

.
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Q. Are .com, .net and .org my only choices when registering a domain name?
A. MMHAQ Networks currently registers domain names ending in .com, .net, .org, .biz, .info and  .us. As other extensions become more widely used on the Internet, we will offer those to our customers as well. We'll keep you posted through updates on our home page.

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Q. What is a name server?
A. Computers read Internet addresses through a series of numbers called Internet Protocol (IP) numbers. Because these numbers would be difficult for people to remember, user-friendly Internet addresses were developed using combinations of words and numbers. A name server is a computer that has the capability to translate, or resolve, the domain names we see and use in our browser windows into IP numbers. Example: MMHAQ.net is how people commonly remember and reach our Web site, but a name server translates these letters into the IP number any time a computer is directed to our site.

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Q. Who should register a domain name?
A. Anyone who wants to establish a presence on the Internet or wants to secure the name.

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Q. I don't have a Web site, can I still register a domain name?
A. Yes. You can register a domain name at any time and start your online identity.

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Q. What are the rules for registering a domain name?
A. Only a few rules must be followed when registering your domain name.Your domain name must always begin and end with either a letter or number.Your domain name may not exceed 63 characters. This does not include the .com, .net or .org extension at the end.Hyphens are the only acceptable non-letter/number character to include in your domain name. Other characters, such as exclamation points and underscores, are not permitted.Don't worry about upper and lower case letters-domain names are not case sensitive.

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Q. What if the domain name I want isn't available?
A. If you search for the availability of a name on MMHAQ Networks and it is not available, it means that someone else has already registered that domain name. MMHAQ Networks can only register domain names that are available.

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Q. I've decided to register my domain name. What's my next step?
A. Once you have your domain name registered, your next step should be to find an Internet Service Provider (ISP) or a Web hosting company. If you need help finding one, please contact
info@mmhaq.net. When you have the pages of your Web site developed, the ISP or hosting company can help you get them up and running on the Internet.

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Q. Once I have registered a domain name, where will it go?
A. Once you have registered a domain name through MMHAQ Networks, it will automatically reside, free of charge, at http://parked.mmhaq.net . Anyone searching for your Web page will be directed to this site until you change the name server by signing up for service with a Web hosting company or an Internet service provider. The company that you choose as your ISP or Web host will then work with you to transfer the domain name to your virtual server.
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Q. Who owns the domain name?
A. The owner of the domain name is the registrant information entered into our database at the time of the original registration. To find out the registrant information for a domain name, please visit the WhoIs Search.

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Q. How much does it cost to register a domain name?
A. The cost to register or transfer .com, .net, or .org domain is only $7.99 per year, whereas .biz, info, and .us cost is $8.99 per year.

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Q. Once I have registered a name, where will it be?
A. Once you have registered a domain name through MMHAQ Networks it will reside at http://parked.mmhaq.net and will remain there until you change the domain name server. We provide this service free of charge.

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Q. Why does my newly registered domain name show up as "available" on another registrars' Whois search?
A. Once your name is registered with MMHAQ Networks, it will take up to 48 hours before your information will be posted on the 'WhoIs' search.

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Q. How can I check to see if DNS is working?
A. After you have registered your domain with MMHAQ Networks, you can check to see whether or not your domain is pointing to the correct nameservers. The "whois" information is often wrong, and should not be used. Go to a command prompt and enter the command:
nslookup -type=NS yourdomainname.com
If the response does not contain all of the correct name servers, then this information has not been entered correctly at MMHAQ Networks during the registration.
To check to see whether a particular server is responding, your can add the server name:
nslookup
http://www.yourdomainname.com/ ns1.your-name-server.com
If the response has a bunch of 'root-servers' that means the server does not know about the domain name and is referring you elsewhere.

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Q. What if I forget my password?
A. Send an e-mail to
support@mmhaq.net with your domain name and the password for managing your domain name will be e-mailed to the appropriate contact for your domain name in 24 hours.

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Q. How do I change my account information?
A. Login to your account. In this area you will be able to change your billing information, administrative contact, technical contact, and name server

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Q. How do I change contact, billing or administrative information?
A. Making changes to different aspects of your account is a relatively simple process. Simply visit MMHAQ Networks and login to your account by entering your username, password and domain name. You will then be able to choose from a number of possible actions and be given specific instructions online on how you can complete any changes you need to make.
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Q. How do I renew my domain name registration?
A. When your domain name registration comes up for renewal, we will send an e-mail to the person listed as the billing contact for that domain name. That person will have 30 days to renew the domain name’s registration. Following the expiration date, we will continue to hold the name as registered for a grace period of 30 days. During this time, a second e-mail will be sent to both the domain owner and billing contact. If there is still no response after the grace period, the domain name will expire and become available for registration by other parties.
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Q. I want to transfer my domain from another registrar to mmhaq.net, how do I do it?
A. Simply follow the instructions listed on our Transfer Domains Names page.
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Q. What do I do with my domain name?
A. Now that you have completed registration for your domain name the first step is to find a hosting partner.

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Q. I have questions not answered by this FAQ page. How can I contact someone at MMHAQ Networks? A. We'll be happy to answer any questions you have about MMHAQ Networks and our services. Just send us e-mail at support@mmhaq.net, and we'll contact you shortly.

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Web Hosting FAQs

Web Hosting from $7 Disk Space 15mb - 200mb
We will host your site on some of the most reliable servers and one of the fastest network connections available today. You will be supplied with virtually unlimited features and affordable pricing.

  1. What is a Virtual Domain?
  2. Are there any contracts to sign or minimum service length requirements?
  3. Is my bandwidth traffic per month enough for my site?
  4. What kind of servers do you use, and what about bandwidth (speed)?
  5. Who is the InterNIC?
  6. Can I access my domain address with or without the "www"?
  7. Do you offer dial-up Internet access?
  8. Do you handle the domain registration process?
  9. Can I transfer an existing domain to your servers?
  10. How long does it take before my domain name is active?
  11. How do I transfer files to my web site?
  12. Will I have unlimited access to update my pages?
  13. Will I have my own cgi-bin?
  14. Can I use my account for commercial purposes?
  15. How long does it take to set up a new account?
  16. Can I subdivide my space and resell it?
  17. Can I register additional domains to point to a subdirectory of my main domain?
  18. Can I have additional domains pointing to the same main page of my domain?
  19. Are 3rd level domains available (anyname.mydomain.com)?
  20. Can you host domains with country extensions (mydomain.de)?

Q.What is a Virtual Domain?A Virtual Domain means having your own domain name (http://www.your-name.com) without having to install expensive server hardware and software. With a Virtual Domain, you utilize our server's storage space, however you are still professionally represented via your own personal Internet web address domain name (www.your-name.com) and by your own personal e-mail address domain name (you@your-name.com).
You should check InterNIC's "WHOIS" service to make sure that your desired domain name is available.

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Q.Are there any contracts to sign or minimum service length requirements?
No. You can stay with mmhaq.net as long as YOU are happy with our service. You are free to move your domain to another service provider any time you wish.
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Q.Is my bandwidth traffic per month enough for my site?
Most domains never exceed 200 megs of traffic per month, but let's put it in real terms. On a 300mb web hosting account we allow you 200 megs per DAY of traffic. 200 megs = 204,800 kilobytes. For a web page that takes up say 48 kilobytes of space on our server, the page would have to be accessed 4,266 times per day, or 128,000 times per month to reach the limit. If you go over the "free" limit, you will be notified by email that your site is exceeding the traffic limits before we begin to charge you for additional traffic.

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Q.What kind of servers do you use, and what about bandwidth (speed)?

All computer systems are custom-build on location providing enhanced levels of control, flexibility and the ability to remotely anticipate and resolve problems before they affect your service. Key components are:

  • Pentium 4 processors 1.4 GB or better
  • 1000 MB RAM minimum configuration
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Q.Who is the InterNIC?

The InterNIC is an independent organization responsible for holding the registration and routing of Internet domain names. Without these people it would be virtually impossible to maintain sanity on the Internet. Register your domain name though us and get substantial discounts.  One year domain name registration is US$15.00. Usual Internic fees are currently US$35 per year. Register through us and enjoy up to 57% savings on domain name registration fees.

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Q.Can I access my domain address with or without the "www"?
Yes, you will be able to access the domain address with or without the "www" in front of the domain name. Example: [http://www.your-name.com] or [http://your-name.com] is acceptable, whichever you prefer.

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Q.Do you offer dial-up Internet access?
No, you will need local Internet access in order to maintain your web site and retrieve email addressed to your site. 
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Q.Do you handle the domain registration process?
Yes. MMHAQ Networks offer you a secure, reliable and cost-effective Domain Registration service. We offer the best feature set for the lowest cost. A single point interface to manage all your Domains Securely and effectively

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Q.Can I transfer an existing domain name to your servers?
Yes, just be sure to specify that you are requesting a transfer and NOT a new domain.

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Q.How long does it take before my domain name is active?
Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 48-hours before it is active. All Internet providers must update their records (DNS tables) to reflect the new site's location.
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Q.How do I transfer files to my web site ?

Files must be transferred to the web server via File Transport Protocol (FTP).  If you need FTP, mail, or other Internet software, visit cnet.shareware.com. cnet.shareware.com is a great source for the latest Internet applications with ratings and reviews to help you decide which application is best suited for your needs. Also check out our online manual to see how easy it is to use the most popular FTP clients. We also provide frontpage extensions which allows you to upload files and manage your website. In addition you may use your on line web control panel to upload files.
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Q.Will I have unlimited access to update my pages ?

You have unlimited access via FTP 24 hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure. 

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Yes. Each domain has its own cgi-bin and you will have complete access to it. We provide many customized and already configured cgi scripts, and you are free to change them, or add any others that you wish.

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Yes, you can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of akinginformation available to the users of the Internet community and we encourage our customers to utilize such an enormous medium.

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New accounts are generally set up within 24 hours from the time we receive your order payment and confirmation documents. Once an account is set up an activation notice will be sent to you via email including your user-ID, password, and FTP hostname. You can begin uploading files to your new web site immediately. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or domain modification.

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Q. Can I subdivide my space and resell it?

Yes, we do allow you to create subdirectories which you can use to offer friends or clients space as long as its within our policy guidelines. You can also setup  additional FTP accounts with limited access to a specific directory.

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Q.Can I register additional domains to point to a subdirectory within my main domain?

Yes, you may. The domain pointers gives the ability to redirect parked domains to subdirectories.

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Q.Can I have additional domains pointing to the same main page asmy main domain?

Yes. This is a great way to expand the marketing of your present business.

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Q.Are third level domains available (anyname.mydomain.com)?

Yes, We can give you a third level domain name such as yourname.mmhaq.net or if you have an existing domain with us anyname.yourdomain.com. The packages are the same as the one posted for normal domains, the advantage to these is internic registration is not needed. This means no internic registration fees.

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Q.Can you host domains with country extensions (example:mydomain.de or mydomain.com.sg)?

Yes

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What is a POP3 account?

A POP3 account is basically a "mailbox" that holds emails that are being sent to you until you view them (download them) with an email program. An email program is software that runs on your computer, such as "Outlook Express" or "Eudora" or "Pegasus Mail". There are literally thousands of other email programs available, we recommend that you use "Outlook Express".

SMTP: mail.yourdomainame

POP3: mail. yourdomainame

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How do I setup a new POP3 email account in my control panel?

You need to refer our online Documentation at the following link to know how to add email accounts in your control panel.

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How do I check my email using an email program such as Outlook Express?

Due to the popularity of Outlook Express, we will use this program to demonstrate how to retrieve and send emails with your mailserver. The same settings are applicable to any other POP3 and SMTP compatible email program, such as Eudora, Pegasus Mail or Netscape.

Now please click on "Tools" and then on "Accounts…". A new window will appear that says "Internet Accounts". There you click on "Add" and then on "Mail…". In the "Display name" field, please type in your full name and click the "Next" button. Now please select "I already have an email address that I'd like to use". In the "E-mail address" field, type in the email address that you just created - in our example, that would be admin@yourdomain.com for your website, please don't forget to replace "admin" with the mailbox name you created, and "yourdomain.com" with your own domain name.

Now, please click on "Next". On this page where it asks for "My incoming mail server is a" - please select "POP3". In the "Incoming mail (POP3, IMAP, or HTTP)" field please type in "mail.yourdomain.com". In the "Outgoing mail (SMTP) server" field, please also type in "mail.yourdomain.com" - in both cases, of course you replace "yourdomain.com" with your own domain name.

Here, you type in your "Account Name" and "Password". Please note that your account name consists of the mailbox name that you created before - for instance, "admin". The password would be whatever you have typed in before as password. Please also check the "remember password" option and do NOT select the "Login using Secure Password Authentication (SPA)". Now, please click the "Next" and then the "Finish" and "Close" buttons.

You have now successfully configured Outlook Express for retrieving your emails. You can now retrieve and send emails by simply clicking on "New Mail" for composing a message, and "Send / Receive" for receiving and sending messages.

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What is an email redirect?

What is an email redirect? It is more or less an email address that - contrary to the POP account that we have described above - does not have a mailbox, but rather forwards emails to another email address.

Email redirects can also be used to generate alias names for your POP3 account, for instance, let's say you have created a POP3 user like in our example above, you created the user "admin" with an email address of "admin@yourdomain.com" (please don't forget that in this manual, we always use "yourdomain.com" as a placeholder for your real domain name). For this email address, you could add an email redirect name of "myname@yourdomain.com" that forwards email to your POP3 mailbox "admin@yourdomain.com"

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How do I setup an email redirect in my control panel?

You need to refer our online Documentation at the following link to know how to add email accounts in your control panel.

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What is a mailing list or group?

A Mailing Group is basically an email address that distributes emails to all email addresses attached to this mailing group. It is a subscription based email distribution service, so to say. Why subscription based? Well, everyone who wishes to receive emails addressed to the mailing group must be subscribed to the group, otherwise he / she will simply not receive the emails. You can manually add subscribers and remove them from your mailing group with this control panel.

What is the practical use of a mailing group? It can be used as a discussion forum where all subscribers can discuss certain topics - in this case, every subscriber would receive every email that a subscriber sends to the list, and then another subscriber would receive the response sent to the list, and so forth. That way, a discussion can take place. Another use of a mailing group would be to use it as an announcement list. If you have a few dozen or hundred customers that you would like to inform about news concerning your website or new product offerings, you would simply send an email to the mailing group and all subscribers - provided they are part of your mailing group - would receive this announcement! That's a great time-saver, imagine you'd have to send this email manually to all of your customers!

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What is an autoresponder?

An Auto Responder is an email address that sends an automated response back to every email address it received a message from.
Auto responders are an extremely important tool in order to increase customer satisfaction. If you have a corporate website and run an online support center or complaint department, an auto responder is a MUST and an invaluable utility

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What is the server path to sendmail on your servers?

Path to sendmail is located here:
/usr/bin/sendmail

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Do you support Everyone.net or Bigmailbox.com?

We do not support Everyone.net or Bigmailbox at the present time.

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What is MMHAQ Networks policy on "SPAM" and "unsolicited emails"?

We do not tolerate the sending of unsolicited commercial email or "spam" at all. We reserve the right to immediately terminate any domain without warning, without refund, that sends out unsolicited commercial email. NOW... if you wish to send email to people in OPT-IN lists, this is allowed being that those individuals "ASK" to receive advertisements or newsletters or posts to services like Free For All Pages.

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Front Page & FTP

Can I upload my files to your servers using FRONTPAGE 2000 and 2002?

Yes we fully support FRONTPAGE 2000 and 2002 and you can publish your web pages or your website using any of the mentioned Front Page softwares.
Ws_Ftp

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How do I publish my files using FrontPage?

(1) On the menu bar, select File and then Publish Web.
(2) Click Options to expand the list of options.
(3) Select whether you want to publish only pages that have changed, or all pages.
(4) In the "Specify the location to publish your web to" box, type in http://www.yourdomain.com as the location. Make sure to replace " www.yourdomain.com " with your own domain name.
Please note that you can only publish your website in that way when the nameservers of your doman name have already been changed to ours. If not, please request it at Admin@MMHAQ.net.
Click Publish and wait. That's it.

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What is FTP?

FTP means File Transfer Protocol and is an internet protocol with which you can transfer files over the Internet. Basically it is very fast and reliable.

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What does unlimited FTP accounts mean?

You can create unlimited FTP user accounts in your control panel. This webuser will get his very own access information and his webaddress will look like this: http://www.yourname.com. Because of this great feature you could offer small hosting services to mini websites that do not need their own domain name. Once you order a hosting account at MMHAQ Networks, simply login to your control panel and start creating FTP users.

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How can I upload my website via FTP?

The hostname (also called destination address / target address / ftp address, etc.) for your account is always ftp.yourdomain.com or the IP address (looks like this: "100.200.150.250") Please note that ftp.yourdomain.com will not work before you have changed the nameservers of your domain name to ours. To connect please use username and password you received in your account information email.
The directory that you should upload your HTML files (the web pages) to is /yourdomainname.com
The directory that you should upload your cgi-scripts to is /cgi-bin

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Which FTP programs do you recommend?

We recommend to use cuteFTP or ws_ftp when uploading your files.
You can download a free demo of cuteFTP here:
www.cuteftp.com

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Useful Paths

What is the path to Perl?

Perl 5 is located at #!/usr/bin/perl. Please note that some scripts may use
/usr/bin/perl

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What version of Perl do you support?

We support Perl version 5.005 and all previous versions.

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What is the path to my domain name?

The server path to your domain is:
/hsphere/local/home

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What is the path to my cgi-bin?

The Server path to your cgi-bin is:
/yourdomain.com/cgi-bin

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Server Functionality
Which version of PHP do you support?

We run the latest version of PHP (version 5) and MySQL database (version 5.1).

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What version of Perl do you support?

Perl 5.005 is available with all UNIX hosting accounts. You can run your Perl scripts (also often called CGI-Scripts) via CGI. These are files that end with .cgi or .pl. We do not only have a naked Perl installation, we have full server-side support for over 350 Perl modules, which include DBI::MySQL, Bundle::LWP, DBD::MySQL (mySQL modules), GD-Library, Lib-Jpeg6b and many others

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Does MMHAQ Networks support Microsoft FrontPage editor?

Microsoft FrontPage is, of course, supported by all our hosting accounts. Our servers carry the FrontPage Extensions as server-side support. We support FrontPage extensions, starting at FrontPage 97, 98,2000 and the FrontPage 2002 version.

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Do you support Real Audio/Video?

All the UNIX hosting account come with full support for streaming recorded Audio or Video via HTTP in the Real, Apple Quicktime, Windows Media Player (ASF) format. You can even stream MP3s! Your visitors will be able to enjoy your mulitmedia recordings while they're being downloaded. No more waiting for files to be completely downloaded before you can listen to them.

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Do you support Macromedia Flash and Macromedia shockwake?

MacroMedia Flash and MacroMedia ShockWave multimedia utilities are fully supported by our servers. You can be sure that all our hosting accounts support any and all Flash and Shockwave technology and therefore feel comfortable when you host Flash and Shockwave movies. Even if the complete websites are designed in Flash it will run perfectly on our servers

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Do you support WAP (Wireless Application Protocol)?

You will not only be able to service HTTP (web content via www.yourdomain.com) and FTP content via a FTP account under your domain name, but you can even host web pages that are accessible via the Wireless Application Protocol. Such web pages can be read by cell phones. Many popular websites make use of this option already - and now you can have it with your own website! Host your own WAP-website under your regular website for no extra cost.

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Can I access the Raw Log Files?

Do you still want to generate your own statistics apart from the ones we provide? You wish to access your log files manually? No problem! We provide full RAW ACCESS to un-processed logfiles. You will get full access to the webserver's "access_log" and "error_log" files.

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What if I design my website using Macromedia Dreamweaver, can I host it with you?

Design your pages, upload your files and much more with this tool that is easy to use. It is fully supported.

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 Does MMHAQ Networks support TCL / TK 8.3.3 programming?

Our servers come with pre-installed TCL / TK 8.3.3 programming environment. You will be able to fully utilize all the benefits of this wonderful programming language

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Miscellaneous

I have adult material on my website, can I host it on your servers?

We are sorry, but we do not tolerate any kind of adult material on our servers

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Do you have an "uptime" guarantee?

We guarantee that your hosting account will be up and running at least 99% of the time of any 12-month hosting period. If we fail in any given month, you receive one full free month of hosting service.

The above will be honored if the interruption is on our network or servers. There are many reasons why servers appear to be down at times and they are possible problems with the ISP (your dialup) blown routers on a main network responsible for covering a specific area of the world. One way to determine if it our network simply do a trace route using on online service or software that you may already have.

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Do you offer technical support by telephone?

We offer sales and technical support via the Telephone (+92-321-4829771), Also if you have any technical questions you can place a ticket from your helpdesk account ,contact us via Live Chat or you can send an email to Admin@mmhaq.net

If you have any billing questions, send an email to Sales@mmhaq.net

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